Frequently asked questions

After you have completed your registration, you can already use MenuTecs as a digital menu. If you want your guests to be able to order and pay directly, you still need to create an account for incoming payments .

There are no basic monthly fees to use MenuTecs for companies with the basic package. Fees only apply for the use of additional features or if your guests order and pay directly. You can find the exact amount of fees for each plan on our pricing page.

MenuTecs is suitable for almost all companies in the gastronomy and hotel industries. You also need a valid credit card and an working internet connection .

With the multilingual digital menu from MenuTecs you enable your guests to select, order and pay using their own smartphone. You relieve your team, increase your sales and benefit from more satisfied guests.

Ordering with MenuTecs is absolutely safe , as an employee always has to confirm or reject it before placing the order. Payment is just as secure for both your company and your guests as with a credit card.

No, it is not possible for companies to use it without registering.

All a guest has to do is to scan a QR code of your digital menu with their own smartphone and then open it in the browser. The QR codes for your digital menu are suitable for displays and stickers and can be downloaded from your administration area.

With MenuTecs, a guest can select and order products via your digital menu on their own smartphone. For the ordering process, your guest will need a verified payment method so that the payment process can then be carried out safely and reliably.

An already registered guest can use MenuTecs to pay for their previously placed order securely and reliably via your digital menu using a verified payment method, either immediately after accepting the order or at the end of their visit. The ability to pay for everything in one transaction at the end of the visit means your company incurs lower fees.

Yes, a guest can leave a tip during the ordering process if they want. Tip rates are typically higher with a digital menu than without. Your staff will thank you.

No, only orders that were placed via MenuTecs can be paid.

1. Register your company and create a business account.
2. Select a plan and conclude the corresponding contract.
3. Create a menu including products, prices and all other information.
4. Add a payment account and complete verification as required.
5. Set up your order interface including areas, tables and users according to the information.
6. Optionally define rules for your additional sales.
7. Position a tablet or another device of your choice with internet access near your POS system.
8. Print out the QR codes of your tables and position them at the respective tables so that they are clearly visible to your guests.
9. Activate the order and payment feature in the general settings of your menu.

Yes, the desing can be customized according to your wishes. You can upload your logo, define appropriate colors and embed your own font or select from a library.

With our intuitive, web-based management interface, you can enter orders, edit products and make settings from any computer, tablet or smartphone .

Payments are automatically transferred to the payment account you registered and verified. All payment processing takes place via our payment provider and is subject to the highest security standards.

No, unlike other providers, the advantage of MenuTecs is that it does not require a connection to the POS system. You can start working immediately with any tablet, computer or smartphone. You also have 100% control over what is actually rewarded. At MenuTecs it is not possible for incorrect orders to be credited directly by the guest.

Unlike other providers, MenuTecs does not have a complicated or unnecessarily complex registration process. All you have to do is enter a few details about your company and you can get started. A valid credit card is also required if there are fees for using additional features or if you have selected a plan with a basic monthly fee.

1. Open your order interface on a tablet or other device of your choice and log in with the defined email address and the associated password.
2. Complete the two-factor authentication by entering the 6-digit verification code from the email you received.
3. You and your team process incoming orders and associated payments in real time.
4. If necessary, export reports and daily financial statements via download or send them by email.